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Cancellation Policy

Tibet House US reserves the right to cancel, modify or postpone a program at any time low registration, or other unforeseen circumstances. In such cases, you will be notified promptly and will receive a full refund for your ticket(s). If you are traveling to NYC to attend an event, we recommend booking accommodations with flexible cancellation policies, as Tibet House US is unable to reimburse participants for travel-related expenses like hotels or flights.

Refund Policy

Below are the guidelines for requesting refunds should circumstances prevent your participation. To request a refund within the designated timeframes, please email events@thus.org. This policy is in place for planning purposes and staff allocation. Tibet House US reserves the right to change or update these policies at any time.

In-Person Events

  • Requests made at least 72 hours before the start of an in-person program will receive a full refund (minus a 5% processing fee) to the original payment method.
  • Requests made between 24-72 hours prior to the program will receive a 50% refund (minus a 5% processing fee).
  • No refunds will be issued within 24 hours of the program's start time.

In case of an emergency, such as illness or another unavoidable situation, please contact us to discuss the situation at events@thus.org.

Online Events

Due to the immediate access to course materials (including Zoom links and other resources) upon purchase, and the availability of post-event recordings for many programs, our online event refund policy reflects these factors. Contact us at events@thus.org.

  • For online programs offering a recording, no refunds will be issued after the start of an online event.
  • A full refund (minus a 5% processing fee) will be issued if requested at least 72 hours prior to the event start.
  • A 50% refund (minus a 5% processing fee) will be issued for requests made between 24-72 hours prior to the start of the program.

Multi-Week Courses

If you need to leave a multi-week course during its session, please contact events@thus.org. We will assess each situation on a case-by-case basis.